Legal and contractual issues

Aside from the security and compliance issues enumerated above, cloud providers and their customers will negotiate terms around liability (stipulating how incidents involving data loss or compromise will be resolved, for example), intellectual property, and end-of-service (when data and applications are ultimately returned to the customer). In addition, there are considerations for acquiring data from the cloud that may be involved in litigation.These issues are discussed in Service-Level Agreements (SLA).

Public records

Legal issues may also include records-keeping requirements in the public sector, where many agencies are required by law to retain and make available electronic records in a specific fashion. This may be determined by legislation, or law may require agencies to conform to the rules and practices set by a records-keeping agency. Public agencies using cloud computing and storage must take these concerns into account.