SafeWise's take on the best home security providers.
SafeWise believes in empowering consumers through research. For this
reason, we have provided families with this holistic assessment of major
home security system companies. To provide this free
service, SafeWise generates advertising revenue from the companies
featured in our rankings.
Frontpoint
Save Money with DIY Installation
With Frontpoint, you don't have any installation or activation charges because you
install your
system yourself. Your security system is shipped to you free of charge, and it takes
about 30
minutes to set it up—an installer technician will walk you through the process over the
phone.
Generally, customers agree it's a very simple process—even if you're not the typical DIY
type.
Cheaper Monitoring
Companies that give away free home security systems when you sign up for a service
contract, end
up rolling the equipment cost into your monthly monitoring fees, which pushes their
prices
higher. But with Frontpoint, you buy and own your own equipment, so its monitoring fees
are lower
than most other security companies.
What Customers Like
Customers agree that Frontpoint home security is a joy to work with. Overwhelmingly,
when a disgruntled
customer contacts Frontpoint, they are able to get their issue resolved to their
satisfaction. Customers
also like that the system is easy to set up and move to a new location, and that they
don't have to deal
with long-term contracts. If you put a high priority on customer service and don't mind
installing your
own system, Frontpoint is the perfect company for you.
Flexible Contracts
Frontpoint security gives you options when it comes to your service contract. You can
sign up for a
12-month, 24-month, or 36-month agreement. When you opt for the 36-month agreement, you
instantly save
$300 on your security system. Frontpoint customers also praise the company for its
easy-to-understand
terms, and the ease by which they're able to transfer or discontinue service.
All Inclusive Monitoring
All Frontpoint home security system monitoring packages include personal alert
monitoring (which is
usually an additional fee) in addition to security, fire, carbon monoxide, flood, and
freezing
monitoring. Essentially, personal alert monitoring means that you can get a personal
pendant with a
panic button to assist in health or life safety emergencies unrelated to security or
environmental
concerns.
Bottom Line
Frontpoint has minimal upfront costs, which makes it a bit easier to sign up for
security on a
budget. They're serious about their commitment to customer service and they have the
reviews to
back it up.
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